1. It was given at the Kuala Lumpur campus.
2. The title was "Language for Customer Service Success."
3. We had about 33 attendees total.
4. About 8 different departments sent personnel.
5. Another ELF (English Language Fellow) and I presented.
6. The workshop lasted 3 hours.
7. We had a morning session and an afternoon session.
8. The participants were very engaged.
9. They gave excellent feedback and suggestions.
10. I learned a lot about Malaysian culture and traditions from the participants.
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